IT Technician

Type: Permanent, Full time
Location: Darlington

You will be working as part of Clive Owen Technology Services, a division of Clive Owen LLP. This involves delivering a full spectrum of IT services and solutions to various clients at premises around the North East.
This role will involve working within an experienced IT support team on a varied range of tasks supporting a range of businesses. This includes supporting desktop and laptop users working in a windows domain environment, configuring laptops, desktops, mobile devices ready for on-site installation, providing first line support via helpdesk ticketing system and first line telephone support to a range of clients, issuing stock in and out of stores and processing software subscription renewals.
You will also be involved in various projects covering areas such as security, communications, migrations, Office 365 subscriptions, Office 365 Exchange and Cloud Desktop Services. This is a wonderful opportunity for an enthusiastic individual to develop a wide range of technical IT skills and launch their career.
The key areas of work include:
  • Network and Infrastructure Support
  • Hardware Support
  • Helpdesk - email and telephone
  • Troubleshooting
  • Procedures and Policy Implementation
  • Onsite IT support
We are looking for someone with the following skills and experience:
  • Hands-on experience of supporting Microsoft systems ideally within a commercial environment including configuring and deploying Microsoft Windows and related technologies such as Active Directory, Exchange, file and network services
  • You will possess a positive and enthusiastic approach
  • Have an eye for detail
  • Be able to demonstrate problem solving abilities
  • Have excellent communication skills
  • Hold a full UK driving license and have access to a vehicle for work purposes
The role offers a competitive salary, a contributory pension scheme and 22 days holiday plus Statutory holidays. We offer additional benefits such as the option to purchase an extra 5 days holiday, a cycle to work scheme, childcare vouchers and a discounted health scheme.
If you are interested in this role and meet the above requirements, please send your CV with a covering letter to: [email protected]